Frequently Asked Questions
What types of tiles do you offer?
We offer a wide range of tiles, including, porcelain, and mosaic tiles, in various styles and finishes.
Do you provide samples?
Yes, we provide samples of our tiles so you can see and feel the materials before making a purchase.
How can I determine how many tiles I need?
You can calculate the number of tiles needed by measuring the area to be tiled and dividing it by the size of the tiles. It’s also recommended to add an extra 10% for cuts and waste. We can help you calculate the amount of tile you may need
What is your return policy?
Our return policy allows for returns within a specified period as long as the tiles are in original condition. Please check our website or contact customer service for specific details.
Do you offer installation services?
Yes, we offer professional installation services through experienced contractors.
Can I place a special order for a specific tile?
Yes, we can accommodate special orders for specific tiles that are not currently in stock.
Do you have any ongoing promotions or discounts?
Yes, we frequently have promotions and discounts. Please check our website or visit our store for the latest offers.
What payment methods do you accept?
We accept various payment methods, including credit cards, debit cards, cash, and financing options.
Do you offer delivery services?
Yes, we offer FREE delivery services for orders over a certain amount. Delivery fees may apply for some orders.
What should I do if my tiles are damaged upon arrival?
If your tiles arrive damaged, please contact our customer service immediately to arrange for a replacement or refund.
If you have any other specific questions or need information about a particular topic, feel free to ask!